Please fill in the address of the person that pays for the trip. All communication (as well as the confirmations) will be sent to the email address that is provided at the time of booking.

We are purely an internet based Tour Operator, and unfortunately, our office is not equipped for this service. We kindly request that you to make your travel arrangements online. Please feel free to contact us should you experience any difficulties during the booking process. We shall be more than happy to help.

We use your information only for our personal use and do not share it with other parties. Please read our Privacy Policy. Of course, your name will be given to the various suppliers but your details will only be used for contact regarding your booking.

With regard to your travel documents, these will be forwarded to you in PDF format no later than 7 days prior to the opera date. Within these documents you will find your flight E-tickets, hotel voucher and a transfer voucher (if booked). opera tickets will be delivered by courier to your hotel, signed for and stored in a secure location by hotel staff for your collection at the reception desk. Unfortunately it is not possible for the tickets to be delivered to your home address. The reason for this policy is that the tickets are often dispatched very shortly before departure and there is sometimes insufficient time to have them delivered to you safely. This is the safest and most secure delivery method proven over many years of good experience.
Read more in our 100% seating guarantee

Unfortunately it is not possible for us to forward a brochure to you by post. Our full range of products, prices and availability are clearly displayed on our website. Working in this way enables us to keep overheads as low as possible and in turn offer you with the cheapest opera break possible.

Immediately (within minutes) after making your booking you will receive a confirmation of your booking and payment via email. This confirmation also shows all flights, hotels and any extras added to your booking. No later than 7 days prior to the opera you will receive your travel documents by email. This will contain information such as:

1. E-tickets for your flight
These are e-tickets issued by the airline. All tickets are in your name, which must match your passport or national ID card details.

2. Confirmation of your hotel.
You will receive a voucher for checking into your hotel.

3. Confirmation of your opera tickets.
We will confirm the booking of your opera tickets within these documents. The opera tickets will be sent before the beginning of the opera, by courier, to the hotel. This is 100% safe.

4. Emergency numbers which you can use to reach us during your trip.
In the unlikely event that you have an urgent question for us whilst you are away we have an emergency telephone number at your disposal, 24 hours a day, where we can be reached should our office be closed.

5. Route description from airport to hotel and hotel to the theatre.

With your travel documents and your passport in your pocket, you are now ready to take your exciting trip!

Unfortunately we do not have a partner company which offers the sale of ticket only. You may try to research this yourself online but this is not something that we would recommend due to the high volumes of unofficial tickets on sale.

Availability of various travel arrangements may change. Therefore, we book immediately after receiving your payment, the flight, hotel, and opera ticket all in your name. We therefore ask you for a direct payment in order to guarantee your reservation.

The payment process of OperaTravel is secured with VeriSign SSL (Secure Socket Layer) and SET (Secure Electronic Transaction) and takes place on a secure server. This secure connection is identified by the padlock in the address bar of your browser. Your payment and banking information are not saved. Your payment by credit card is via a secure connection to the secure online banking system led by our financial services Docdata Internet Payments which handles your payment on behalf of OperaTravel.

In step 6 of the booking process you can select your preferred method of payment.

It is not necessary to pay any extras. The displayed prices are always inclusive of all surcharges, taxes and booking fees. We believe in making all prices as simple as possible. The price displayed is always based on a standard flight time, hotel and match ticket which will be clearly indicated. For most packages you can make additional upgrades for which the supplements will be shown.

Yes all prices are inclusive of VAT.

This is mainly due to fluctuating air fares by the airlines we use. Prices often increase as the departure date approaches so it is advisable to book as early as possible to guarantee the best price.

Travel insurance, transfers and expenditure whilst on your opera break are not included. Travel Insurance can be booked in step 6 of the booking process. Information on your route from the airport using public transport will be issued with your travel documents. We can arrange private transfers from the airport to your hotel in many cases. For a price on this service please contact us with your booking number.

Yes. Our opera trips are fully customisable and can be extended, but not shortened. You can use the calendar to determine your preferred travel dates. The premium for the extra hotel nights is shown in Step 3. However, you cannot depart later or return earlier than our dates, which are chosen to allow for any possible changes to schedules.

Unfortunately, the start and end of the opera does not allow for same day travel. Therefore, a minimum stay of 1 night is required.

All travel bookings made online are guaranteed to be available. Thus, you are assured of a definite flight, hotel and opera seats reservation.

Your trip does not include transfers. Information is provided in your travel documents on how to get from the airport to the hotel and from the hotel to the theatre whenever you can travel by public transport.

Immediately after your reservation you will receive a confirmation email of your payment and a record of your journey. You will receive the travel documents no later than 7 days prior to the opera date.

We provide you with a fully extensive overview of your booking including details of your flights, hotel, opera tickets and route from the Airport. You are of course welcome to contact us if anything contained within your documents is unclear.